Shipping policy
Shipping Policy
At McFly & Co, we take care to ensure every order is packed securely and dispatched as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods, product launches, or promotional events, processing times may be slightly longer.
Shipping
We currently ship within Australia.
Shipping costs are calculated at checkout based on your order and delivery location.
Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.
Delivery
Delivery timeframes are estimates only and may vary depending on your location and the shipping carrier. While we do our best to ensure prompt delivery, McFly & Co is not responsible for delays caused by carriers, weather events, public holidays, or circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
If an incorrect address is provided and your parcel is returned to us, additional shipping charges may apply to resend your order.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at info@mcflyandco.com.au so we can assist in resolving the issue with the shipping carrier.
Questions
If you have any questions regarding shipping or delivery, please contact us at:
info@mcflyandco.com.au